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PRIVACY POLICY

PRIVACY POLICY

 

1. Introduction and Purpose of this Policy

This Privacy Policy (“Policy”) describes how SALAZAR & Co. d.o.o. , OIB/VAT: 87140852001, with its registered office at Radnička cesta 80, Zagreb, Croatia (“Company”, “we”, “us”) collects, uses, processes and protects personal data of users (“User”, “you”) in connection with the use of the Quantalis digital platform (“Service”).

This Policy has been prepared in accordance with:

  • Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)
  • the Croatian Act on the Implementation of the General Data Protection Regulation
  • other applicable data protection regulations

This Policy forms an integral part of the contractual relationship between the User and the Company together with the Terms and Conditions of Use and the Risk Disclosure document.


2. Data Controller

The controller responsible for the processing of personal data is:

SALAZAR & Co. d.o.o.
OIB/VAT: 87140852001
Address: Radnička cesta 80, Zagreb, Croatia
Data protection contact email: support@quantissoftwaresolution.com

For any questions related to the processing of personal data or the exercise of data protection rights, the User may contact the Company using the above contact details.


3. Categories of Personal Data We Process

The Company may process the following categories of personal data.

3.1 Identification and Contact Data

  • name and surname (where applicable)
  • email address
  • username or user identifier

3.2 Subscription and Payment Data

  • subscription status
  • subscription duration
  • technical transaction identifiers

The Company may process limited payment-related identifiers (such as payment method tokens or card fingerprints provided by the payment service provider) solely for the purposes of preventing abuse of free trial offers and ensuring the integrity of the subscription system.

Note: The Company does not process or store payment card details.
All payments are processed through an authorized payment processor acting as an independent data controller.


3.3 Technical and Log Data

  • IP address
  • device type and browser
  • date and time of access
  • basic system logs necessary for system security and stability

3.4 Communication Data

  • email communications
  • technical inquiries and customer support communications

3.5 Data Related to Telegram Usage

If the User accesses the Service through Telegram channels or bots, the Company may process:

  • Telegram user ID or alias
  • access status to content (active or expired subscription)

Telegram acts as an independent data controller for its platform and may process personal data in accordance with its own privacy policy.

The Company does not have access to Users’ private messages on Telegram and does not process communications between users.


3.6 Source of Personal Data

Personal data are primarily collected directly from the User when:

  • registering an account
  • using the Service
  • communicating with the Company

Certain technical or transaction-related data may also be received from authorized payment service providers or third-party platforms used to deliver the Service, solely to the extent necessary for the functioning of the Service and subscription management.


4. Purposes of Processing Personal Data

Personal data are processed exclusively for the following purposes:

  • providing access to the Service
  • managing user accounts and subscriptions
  • delivering analytical content
  • communicating with Users
  • technical maintenance, system security and prevention of misuse
  • fulfilling legal and regulatory obligations
  • preventing fraud, abuse of free trial offers and unauthorized access

Personal data are not used for:

  • automated decision-making producing legal effects
  • profiling in the sense of investment recommendations
  • sale of personal data to third parties

 

5. Legal Basis for Processing

Personal data are processed on the basis of the following legal grounds:

Performance of a contract (Article 6(1)(b) GDPR) – processing necessary to provide access to the Service, manage user accounts, subscriptions and platform functionality.

Legitimate interests of the Company (Article 6(1)(f) GDPR) – processing necessary for system security, prevention of misuse, technical maintenance of the platform and protection of the Company’s legal interests.

Compliance with legal obligations (Article 6(1)(c) GDPR) – processing necessary to fulfill accounting, tax and regulatory obligations.

User consent (Article 6(1)(a) GDPR) – where consent has been explicitly provided, for example for the use of analytical cookies or certain communication features.

This may include the use of cookies or similar technologies necessary for the functioning of the Service and basic analytics.

The Service does not involve automated decision-making that produces legal effects concerning the User.


6. Recipients of Personal Data

Personal data may be shared only with authorized recipients necessary for the provision and operation of the Service, including:

  • providers of IT infrastructure and hosting services
  • technical support and security service providers
  • authorized payment service providers (payment processors) that process data required for payment transactions
  • regulatory, supervisory or other public authorities where required to fulfill legal obligations

Payment service providers act as independent data controllers with respect to payment transaction processing and process personal data in accordance with their own privacy policies and applicable regulatory requirements.


7. Transfer of Data Outside the EU

If personal data are transferred outside the European Union, the Company ensures:

  • the application of standard contractual clauses approved by the European Commission
  • an adequate level of data protection in accordance with the GDPR

8. International Users

If the User accesses the Service from outside the European Union, including from the United States or other jurisdictions, the User acknowledges that their personal data may be processed and stored within the European Union in accordance with this Privacy Policy and applicable data protection regulations.

By using the Service, the User confirms that they understand and accept such international transfer and processing of personal data.


9. Data Retention Period

Personal data are stored only for as long as necessary to fulfill the purpose for which they were collected, including:

  • user account and subscription data – during the contractual relationship and for a period required to comply with legal obligations and to protect the Company’s legal interests (e.g. defense against claims) after its termination
  • payment and transaction data – in accordance with applicable accounting and tax regulations
  • customer support communications – for as long as necessary to resolve inquiries or potential disputes
  • technical and security logs – for the period necessary to maintain system security and prevent misuse

After the relevant retention period expires, personal data are deleted or anonymized unless longer retention is required by law.


10. Security of Personal Data

The Company implements appropriate technical and organizational security measures including:

  • access control
  • encryption
  • activity logging
  • regular security checks

Despite these measures, data transmission over the internet carries inherent risks which the User acknowledges.

The Company cannot guarantee absolute security of data transmitted over the internet.


11. User Rights

The User has the right to:

  • access personal data
  • rectify inaccurate data
  • request deletion (“right to be forgotten”)
  • restrict processing
  • object to processing
  • data portability
  • withdraw consent (where applicable)

To exercise these rights, the User may contact the Company using the contact details provided in Section 2.


12. Right to Lodge a Complaint

The User has the right to lodge a complaint with a supervisory authority for data protection, particularly in the EU Member State of their habitual residence.


13. Changes to the Privacy Policy

The Company reserves the right to amend this Privacy Policy at any time.

The current version will always be available on the official website.